Online shopping can be no reason to return 7 days without limit return conditions

with the double 11 approaching, the major electricity supplier platform has been for sale preheat. However, a year after the big promotion electricity supplier, on the return of the dispute has been a hot online shopping consumer complaints.

recently, the State Administration for Industry and Commerce issued the "Interim Provisions on goods and services network promotion management" (hereinafter referred to as "Regulations"), to further clarify the large electricity providers to promote not set conditions, not to protect the consumer 7 days no reason to return, enjoy the "Three Guarantees" and other rights.

regulations from October 1st to implement the electricity supplier platform for promotional activities such as the violation of the above provisions of the behavior may be investigated. Reporters contacted the first time the major electricity supplier platform, most of the responses will actively cooperate with the new regulations SAIC, some platforms that have been implemented in the internal.

– Nanfang Daily reporter Peng Lin intern Liu Yi Lei beyond

eleven began to implement the new regulations

the "Regulations" explicitly require that the third party trading platform shall not use the standard clauses is refundable deposit, the pre-sale for seven days no reason to return, to explain the goods in good condition, increase the limited withdrawal conditions exclude or limit the rights of consumers, reduce or exempt the operator responsibility, increased consumer responsibility provisions unfair to consumers and unreasonable.

at the same time, the "provision" of fictitious trading volume, turnover and promotion of false praise, delete bad behavior explicitly prohibited, and a clear violation of the requirements of the third party business platform and shop businesses will be punished accordingly. If businesses in the sales promotion, change of issuing coupons, coupons, the use of integral method and time limit, also want to solicit the views of consumers, unless this change is conducive to the interests of consumers.

gifts do not enjoy three bags, but also a lot of businesses often play tricks. The "provision" clearly requires operators, with sales promotion in the promotion of goods, shall comply with the provisions of the "product quality law", shall not be sold, with the country banned the sale of goods, not because of lower commodity quality promotion. A commodity, should provide the "three pack" service.

is reported that the provisions from October 1st began to implement. Electronic business platform in the concentration of promotional activities such as the violation of the above provisions of the behavior may be investigated.

provincial Trade and Industry Bureau, said Feng Xin, director of the market, the provisions of the electricity supplier focused on the promotion of special provisions. In fact, the State Administration for Industry and commerce last year on the promulgation and implementation of the network trading management approach, which is the basic law in the field of online transactions". For the prohibition of the provisions of the new regulations inside and corresponding penalties according to the provisions of the General Administration Bureau will strictly to enforce, protect the rights and interests of consumers.

electronic business platform that actively cooperate with

the first time I contacted the major electricity supplier platform, most of them responded that it will actively cooperate with the new regulations SAIC, part of the platform that has been implemented in the internal.

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